Sample Outcome Chains


Course: Smarter Meetings


Business Results (for the entire course)

  • Fewer complaints about meetings.
  • Less time spent on meetings.
  • More decisions made at meetings.

Job Performance (at the end of the entire course)

  • Use flexible thinking modes during meetings.
  • Focus on the outcomes of the meting.
  • Get all participants involved in the meeting.
  • Give constructive feedback to each other during the meeting.

Learning Outcomes (for Session 1)

  • Skill. Change personal thinking styles to suit the desired outcome for the meeting.
  • Knowledge. Different thinking styles
  • Attitude. Collaboration and flexibility

Learning Process (for all Sessions)

  • Engagement
  • Relevance
  • Continuity

Course: Change Management


Business Results (for the entire course)

  • Implementation of new policies without too much disruption and too many complaints.

Job Performance (at the end of the entire course)

  • Analyze characteristics of the change.
  • Analyze characteristics of the end users.
  • Use the results of these analyses to select appropriate strategies to manage change.
  • Implement the selected strategies

Learning Outcomes (for Session 1)

  • Skill. To rate the characteristics of a change initiative on the seven key factors.
  • Knowledge. Seven key factors that define the characteristics of a change initiative
  • Attitude. Trusting the process and serving the end-users.

Learning Process (for all Sessions)

  • Engagement
  • Relevance
  • Continuity

Course: How To Be Happy


Personal Results (for the entire course)

  • Increased measures of happiness as measured by validated tests

Job Performance (at the end of the entire course)

  • Express gratitude to everyday occurrences
  • Redesign your work to make better use of your strength
  • Bounce back from failures and set backs
  • Spread happiness and enthusiasm
  • Align behaviors toward a self-selected purpose
  • Use (and share) evidence-based techniques for increasing happiness

Learning Outcomes (for Session 1)

  • Skill. Maintain a gratitude journal
  • Knowledge. Emotional and physiological impact of gratitude
  • Attitude. Gratitude and self awareness

Learning Process (for all Sessions)

  • Engagement
  • Relevance
  • Continuity

 

 

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