Hello!

We are thrilled you have decided to spend the next month with us. This is our first iteration of Performance Selling. I am sure there will be some features, information, or media you would like to have but don't. Please don't hesitate to request it. If it is physically possible to do, we will make it happen.

My general rule when designing this program has been to ask myself how I would like to engage the material and how would I like to demonstrate my proficiency as a participant. Some of those choices may not work for you. That's ok. Again, the beautiful side benefit of this type of program is we can add or subtract at any time. For example, in the Library, for each main topic, we included a job aid, a podcast (audio file), and/or a video.

Each of the tasks (we call them Missions in the course) have been designed as realistic analogues to what an account manager must do. The characters and the scenarios are representative of countless situations and people we have met working with organizations all over the world. These characters have been used in several simulations worldwide and in every case, participants have asked how we were able to capture so-and-so so well.

The one flaw with this type of course is that unless we Skype or FaceTime, it is impossible to really test how well you do in a continuous situation, or a complete sales conversation. Therefore, if you would like to, we will offer that on a volunteer basis—request only.

If you have any questions, concerns, or trouble using the system, please contact me, Matt Richter at 415-385-7248 or MATTHEW@THIAGI.COM.

We hope you enjoy the show!

Best regards,

Matt Richter
President
The Thiagi Group
June 17, 2015