Feedback

Feedback is such an essential function to get right, that we broke it out for deeper analysis. Feedback is something you don't want to screw up. Use the process in the job aid to deliver both positive and constructive feedback. The job aid also contains examples and a worksheet to use as you prepare feedback before the process gets completely internalized in your brain.

The Feedback Process


Feedback, though simple to deliver mechanically, is actually a pretty complex subject. Within the topic of Feedback, there are several types:

  • Subjective feedback

  • Evaluative feedback

  • Criticism

  • Rating

  • Suggestions (a positive re-directing of negative feedback)

  • And, more...

This podcast dives into the more typical subjective feedback concept and its inherent problems, and offers evaluative feedback as an alternative. It also illustrates some of the inherent problems and risks with feedback. 

This podcast has some provocative ideas. Feel free to challenge or question or clarify anything in the Job Aid Forum.

The Feedback Podcast

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